Ahmad Tea feedback about the implementation of Microsoft Dynamics 365 Business Central with Innoware

October 2025

Since 2001, Innoware has been helping companies around the world implement innovative, comprehensive solutions from Microsoft, successfully completing over 500 projects for large and medium-sized enterprises. We value our clients’ trust and are proud of the long-term partnerships that we build through an individual approach and a focus on results. One notable example of such cooperation is the implementation of Microsoft Dynamics 365 Business Central at Ahmad Tea.

Praveen Perera, Head of Group Finance at Ahmad Tea, shared his impressions of working with Innoware for many years:

“Over the past decade, partnering with Innoware has been one of the most rewarding decisions for Ahmad Tea. This enduring relationship has not only enhanced our operational capabilities but also propelled our business into a new era of efficiency and growth.

When we first embarked on our journey with Innoware, we sought a solution that could streamline our manufacturing processes, provide deeper insights into our operations, and support our expansion ambitions. Microsoft Dynamics 365 Business Central, tailored by the expertise and guidance of Innoware, has exceeded our expectations in every regard.

From the outset, their team demonstrated a profound understanding of our industry’s specific challenges. Their methodical approach to integrating Microsoft Dynamics 365 Business Central into our systems ensured minimal disruption to our ongoing operations and a seamless transition to a more robust ERP platform. The custom solutions they developed addressed our unique needs and set a new benchmark for operational efficiency and supply chain optimization.

More than technology, it is the trust and mutual respect we have fostered with Innoware that stands as the cornerstone of our relationship. The proactive support and responsiveness they have shown over the years have been exceptional. Their team is always ready to listen, adapt and innovate, ensuring that we remain at the forefront of technological advancements.

The collaborative initiatives on various projects have been testament to our shared commitment to excellence. Year after year, their dedication to understanding our evolving requirements and delivering bespoke solutions has allowed us to maintain a competitive edge in the tea manufacturing sector. The proactive strategies and forward-thinking solutions have empowered us to transition smoothly through changing market landscapes and regulatory environments.

In conclusion, our decade long partnership with Innoware is a remarkable journey marked by trust, innovation and shared success. As we look to the future, we are excited to continue this collaboration to reach new heights and explore new opportunities together. For any organization seeking a reliable, forward-thinking ERP partner, with no reservations, we recommend Innoware for an exceptional experience and transformative result.

We wish our valued partner the very best and stand beside them as they navigate through the challenges and seek all success and growth in the Middle East region.”

To learn more about the capabilities of Microsoft Dynamics 365 Business Central or to receive an individual consultation on the implementation of a comprehensive ERP system specifically for your company contact Innoware specialists by phone: +38 044 490 22 20 (UA) or +1(302)4672024 (US), or email: info@innoware.com