Innoware has proven itself as a reliable partner in the implementation of the tasks set to support and develop our CRM system. Processing of requests is carried out using the Service Desk, which allows us, as a Customer, to see the current status, planned terms of the solution and a complete history of work for each request. Innoware is a truly competent and qualified partner that ensures the reliability of our CRM, and we plan to continue to cooperate with the Innoware team to support and develop the system further
Chamber Head of Business Development Department
«When choosing a solution, there were extremely important indicators for us such as: modernity and flexibility of the platform, openness for integration, scalability and ability of a quick launch of the system. The adaptation of our specialists to work in Dynamics 365 Sales and to the functionality of the system was quite easy, the solution turned out to be quite ergonomic and convenient for the end users.
With the implementation of Dynamics 365, interaction with customers has been greatly simplified: we react much faster and more efficiently to their requests, which helps to maintain a high level of service and constantly increase customer satisfaction of cooperation with our company.».
CEO at InDevLab
We have chosen Місrosoft Dynamics 365, focusing on the capabilities of the platform for solving our current tasks, but not limited to them. We started with sales automation and plan to expand the system with new modules, respectively, to automate other processes within our company.
Director LLC "DONAU LAB UKRAINE"
We decided to look for an ERP system that would allow us to support and manage information about business processes and provide for the general management of the company. We opted for the Microsoft Dynamics 365 for Finance and Operations cloud solution. When choosing a partner for the implementation of Dynamics 365, we relied on the recommendations of companies that had experience in implementing an ERP system – Microsoft Dynamics 365 FO and also involved our key specialists in finance, production and logistics. As a result, we chose the Innoware company, who has really great experience in implementing ERP-systems in similar projects. The implementation of the Dynamics 365 FO was divided into 2 stages. Each of the stages covers all the main business processes of the company: finance, production, sales, supply, logistics. At the first stage, the basic functionality of the system was implemented – finance and accounting, procurement, basic production supporting functions, inventory management and sales. In the second we should adapt the system’s advanced functionality of production master planning, and extend the use of other sophisticated features. Currently, the first stage of the project is in the final stage – undergoing testing by our Key Users before going live. The launch of the system is scheduled for May 2020.
IT Manager, Mirai Intex
For the Finance Department this project is crucial in an attempt to increase the effectiveness of business processes, controlling functions, and accounting operations automation. We have already enhanced the quality of analytical information as a result of the first stage of the project, and it allowed us to get deep analysis of agricultural products purchase operations.
The joint project team of Kernel and Innoware had an aim to take a fresh unbiased look at Kernel existed processes and find an opportunity to improve them. Thanks to new approaches, processes have become more efficient and controllable. For procurement activities, we integrated Microsoft Dynamics NAV with KernelEDocs SharePoint-based workflow system, which allowed the company to automate the contracts’ creation, approval, digital signing, as well as their storage. As part of the payment management processes implementation, we optimized the payment approval workflows, and transferred their processing to the “Payments Factory” division, and as a result, the speed and quality of settlements with suppliers has increased. During the first stage of the project, we have developed our own implementation approach that will allow us effectively implement the next stages of the project and minimize risks.
Head of IT projects at Finance Department, Kernel
With the help of Innoware team, we have successfully implemented Microsoft Dynamics AX as our main ERP-system. For the purpose to manage human resources and salary management colleagues from Innoware helped us to implement IW HR & Payroll solution based on Microsoft Dynamics NAV platform. It is flexible solution that complied with Ukrainian legislation requirements towards HR and payroll calculation processes. Nowadays, the total number of employees at the plant is about 3 000 people, and IW HR & Payroll solution significantly increases the efficiency of work with personnel: it allows to conduct complex personnel management, payroll calculations taking into account the production specifics, and also to form all necessary tax calculation and statutory reporting.
Microsoft Dynamics AX appeared to be the appropriate and functional ERP-system for our company in view of price/quality ratio. Innoware consultants demonstrated thorough and diligent approach to the analysis of our business processes. As a result, the solution we’ve got at the moment of launch completely satisfied us. The transition period to the work in the new system took us about three months. Six months later we adopted it in full. Due to the implementation of Microsoft Dynamics AX, we managed to solve the problems with unsynchronized and scattered data, including discrepancy in balance sheets and stock balance inconsistency. Now we are implementing Microsoft Dynamics CRM Online, which will be integrated with Microsoft Dynamics AX. This will provide a single informational environment for the company’s business processes management and gives us numerous advantages that we could not get earlier.
Deputy Director of strategic planning Elko.by
The BigBoard group is the largest network operator of outdoor advertising in Ukraine. We work in 34 cities and place our clients’ advertisements on thousands of constructions. This involves special requirements to the quality and quantity of financial and management information necessary for decision-making. This information should be presented in a systematic, clear form and, of course, be available at any time. All this is provided by Microsoft Dynamics NAV 4.0.
IT is one of the most important factors of the professional management of modern business. It provides an opportunity to receive and correctly interpret the necessary data, understand the key driving forces of the business, as well as to increase the responsiveness to customer requests and changing market conditions. While choosing the ERP system, we stopped at Microsoft Dynamics NAV as this solution offers the optimal price-time ratio.
CEO, Zeppelin Ukraine
General director, "Olympic Casino Ukraine"
Thanks to the implementation of managerial accounting, the company is able to correctly distribute costs, calculate the self-cost and profitability in various aspects, such as the divisions, projects, clients and even individual employees. Such an analysis provides objective data for assessing the effectiveness of personnel and help qualitatively change the holding’s motivational system. After the implementation, the company’s accents changed: data is now collected in all departments, that’s why timely reporting is not only the finance department responsibility now. This, in turn, provided the strengthening of the team work and the structure of the holding.
Financial director, ADV Group
The Microsoft Dynamics NAV system (former Microsoft Business Solutions-Navision) for medium business is optimal for the “cost-opportunity” ratio. In addition, NAV allows to be easily integrated with the SAP management system, which is used in our parent company in Slovenia. The main criteria for choosing the system supplier was the availability of localization that met the requirements of Ukrainian legislation and a successful experience of it’s implementation. We consider the project successful, completed within the budget and time, the results of which are already noticeable: the time for registration of orders, tax and financial reporting have been reduced, and the inventory system has been implemented.
Head of the IT department, Monis
Engineer of automated production systems, Rhenus Revival
Our main criteria during the selection of the new system and supplier were operational reliability, functionality and guarantee of confidentiality of data access. The new solution should be integrated with our main banking system (the “operating day”), be adjustable according to the changes in the legislation easily and allow to manage the users access rights. IW HR&Payroll offers a solution to all these problems. In addition, an important factor was that Innoware solutions provide the ability to integrate with other banking products.
Head of Risk Control Department, HVB Bank Ukraine
Financial Director, GFK-Ukraine
Accountant, Raiffeisenbank Ukraine
Head of Project Management Office, OTP Bank
General Director, Sportland Ukraine
Owner, Mamamia pizzerias
Project manager, "headtechnology Group"
While choosing the supplier, we took into account that Innoware successfully implemented Microsoft Dynamics AX 3.0 for ZTR earlier, and our specialists were familiar with both Innoware ‘s approach to the project implementation and with the project team. We are pleased that together with colleagues from Innoware we achieved two goals, that were set. The main goal was to implement a tool for sales and service management and additional one was to upgrade to a new version of Microsoft Dynamics AX 2009. In the future, we see a number of the projects to improve enterprise management with the functionality of the new version, for example, we want to implement budgeting and shop floor management. We are also plan to extend the system to other enterprises of our group.