Sales Support Representative
Innoware is a leading IT consulting company, Microsoft Solutions Partner, specialising in implementation of modern business management technologies – ERP, CRM and Microsoft cloud solutions.
We have been providing high quality services for 23 years, and during this time our team has implemented over 500 projects in Ukraine and 16+ countries, including for such companies and organizations as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, Nova Poshta, the American Chamber of Commerce in Ukraine (ACC), SOS Children’s Villages and many other great customers. And these results would not have been possible without our talented salespeople!
The demand for Microsoft solutions and Innoware services is constantly increasing, in particular in Ukraine due to the business need to abandon 1C and other russian systems. Therefore, we are currently expanding our Sales Team and inviting an active specialist to the position of Sales Support Representative. With us, you will receive mentor’s support, work with popular solutions, professional development!
Scope
Scope
What you’ll work with:
- Sell Microsoft IT solutions for business – implementation, support services + licenses for ERP and CRM systems of the Microsoft Dynamics 365 ecosystem. These are complex solutions for automating business processes that are among the most popular in the world! Learn more: https://innoware.com/about/.
- Your main geography of leads: Ukraine and the EU.
Key tasks and activities
Key tasks and activities
- Processing inbound leads received through digital channels, phone calls, and those received after outbound campaigns.
- Qualifying leads, determining the needs of potential clients, providing them with the first information about our services.
- Communicating with our managers, organizing and coordinating meetings with potential clients.
- Participating in preparation of documents necessary for successful cooperation with clients – commercial offers, contracts, etc. Coordinating these processes.
- Conducting outbound campaigns (warm leads only).
- Participating in organizing cooperation with partners for joint work on projects – search, organizing negotiations, supporting cooperation. Participating in cooperation with Microsoft.
- Active cooperation with marketing colleagues: participating in preparation of marketing materials, participating in marketing activities aimed at attracting potential customers (events, webinars, etc.), and also providing suggestions for increasing lead generation, because you will make the first contact with leads and will know them very well!
Qualification
Qualification
- 1-3 years of experience in sales, account management or marketing.
- Proficiency in Microsoft Office tools.
- Language skills: English – Upper Intermediate or higher (including spoken), fluency in Ukrainian.
- University graduate or master’s degree student, good academic performance.
- It will be an advantage if you’ve got experience in an IT or technology company (ERP, CRM, cloud solutions, SaaS, Telecom, IoT, etc.). It’s also great if you have at least theoretical knowledge of the types of IT solutions for business.
Soft skills:
- Systematicity, responsibility, ability to plan your time.
- Energy, activity.
- Strong communication skills.
- Focus on quality customer support, attention to detail.
- Openness to new knowledge, willingness to learn a lot and delve into what you sell.
We offer
We offer
- Real conditions for professional and career development in sales.
- A bonus system that really motivates!
- Work with popular Microsoft solutions, with warm leads. You will NOT have to impose unnecessary solutions on anyone. On the contrary, our clients know exactly why our services are valuable to them.
- Training and mentoring in tasks and activities, that will be new for you
- Dynamic work, diverse tasks. You won’t be bored!
- Our values and corporate culture: both as a company and as an employer, Innoware stands for open, honest relationships, mutual trust, and compliance with agreements. We also support each other in our development and work, as well as in life situations.
Working conditions:
- Mainly remote work, with periodic meetings in the office (~1 time per week) and trips to conferences, forums, key meetings – mostly in Kyiv, sometimes in Ukraine and abroad.
- Standard working hours (Monday – Friday, 09:00-18:00). By the way, we stand for work-life balance!
- Paid vacation and sick leave.
- Permanent full-time contract.
- Compensation package: fixed rate + % of sales.
Contact our Recruitment team
Contact our Recruitment team
If you want to develop in sales, please apply with your detailed CV in Ukrainian or English to IWwork@innoware.com. We will carefully review it and invite you to the first interview if the information in your CV meets the qualification requirements. A cover letter is also welcome if you want to tell us more about yourself!
Join us, develop your skills and sell with the experienced Innoware team!
Info
Address
3, Sholudenka Str., office 204 (Cubic BC)
04116, Kyiv, Ukraine
