Account Manager, Microsoft ERP solutions

Innoware is a leading IT consulting company, Microsoft Cloud Solution Provider specializing in implementation of ERP, CRM and cloud business solutions. For 22 years of work, our team has implemented over 450 projects around the world. Our customers and success stories speak of the trust in Innoware and the high quality of the services we provide.

The demand for Microsoft solutions is constantly increasing, in particular in Ukraine due to the need for businesses to abandon 1C and other russian systems. Therefore, we are expanding our Sales Team and inviting an active specialist to the position of Account Manager – partner network and sales manager for package Microsoft ERP solutions (warm leads).

The vacancy is closed

Topic

The services that our (and your) customers will purchase are implementation and support of Microsoft Dynamics 365 Business Central ERP system, a comprehensive IT solution for automating business processes that is one of the most popular in the world. More than 30 000 companies and 200 000 users work in Business Central. Innoware team successfully implements this system for Ukrainian and foreign companies from 20+ countries. Find out more: https://innoware.com/microsoft-dynamics-365-business-central/.

Key tasks

Account Management of the partner network for Innoware Business Central package solutions https://businesscentral-smallbiz.innoware.ua/, Ukrainian market: documentary and information support of partners, processing of applications.
Sales support – work with “warm” leads for ERP solutions, mainly for Business Central packages. Processing incoming leads, qualifying leads, identifying customer needs, organizing and coordinating meetings.
Registering purchase of licenses for customers to use Business Central, keeping accounts and licenses up to date.
Documentary support. Preparing IT contracts based on ready-made templates and other documents related to the sales process. Initiation of invoicing, fulfilling payment control.
Establishing and maintaining long-term relationships with partners and customers.
Further development of the partner network.
Participating in Sales & Marketing activities together with colleagues.

Qualifications

1+ year of experience working with B2B clients: Customer Support and/or Sales.
Experience in working with documents, administrating correspondent processes: controlling invoices, processing agreements and other supporting documents.
University degree, preferably in economics or IT. High academic performance.
Proficient use of standard Microsoft Office programs (Word, Excel, Outlook are must have).
English – Upper-Intermediate or higher, fluent Ukrainian.

Experience that is not required, but will be an advantage:

Experience in supporting clients that use SaaS solutions: ERP, CRM, cloud solutions, etc.
Experience with CRM systems.

Soft skills:

Systematic, responsible, with an administrative approach, ability to plan your time.
Communication skills, tactfulness.
Focus on quality customer support, attention to detail.
Openness to new knowledge, willingness to learn a lot.

We offer

Real conditions for professional and career development in IT in the area of B2B customer relations and sales.
Work with popular Microsoft solutions, with warm leads. You don’t have to impose unnecessary solutions on anyone. On the contrary, our clients know exactly why our services are valuable to them.
Training and mentoring. Product training, mentoring in tasks and activities that are new for you.
Dynamic work, diverse tasks.
Our values. As a company and as an employer, Innoware stands for open, honest relationships and mutual trust. We are passionate about professionalism, development and high standards of the consulting services we provide.
We have an open and professional corporate culture. You will work with professional colleagues in an open and team-oriented atmosphere. We support each other in our development and work, as well as in life situations.

Working conditions:

Remote work.
Opportunity to work in our Kyiv office if you need it.
Paid vacation and sick leave.
Permanent full-time contract.
Competitive salary.

Contact our Recruitment team

If you want to develop in IT in client management and sales fields, please send us your detailed CV in Ukrainian or English to IWwork@innoware.com. We will carefully review it and invite you to the first interview if the information in your CV meets the qualification requirements. A cover letter is also welcome if you want to tell us more about yourself!

Join us, develop your skills and work together with the experienced Innoware team!