Cloud Support Maintenance and deployment
Unleash the power of Azure with Innoware professionals
to drive company performance and innovate
Let us help to enhance your business
Do you face the same issues?
Focus on what's important,
we'll do the hard work to support your
Azure Cloud infrastructure
Optimize
Flexible
Customizable
Technical Support
We offer different price plans,
choose the one that fits precisely your needs
Support Services
Cloud Break/fix escalation
Cloud Administrator support
Premium Cloud escalations
Premium On-Premises escalations
Premium Priority & Service Delivery Manager
Support Channels
Web (ticket system)
Email (support@innoware.com)
Chat
Phone
Break/fix response
Severity response time (A/B/C)
SLA in contract
Business hours
24/7/365
Supported area
Online Services
On-premises
Trainings and workshops
Cloud consulting
Scale
STANDARD CLOUD SUPPORT
✔
–
–
–
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STANDARD
–
✔
–
–
STANDARD
8 hours
–
✔
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STANDARD
CSP channel
–
–
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1 Microsoft 365 tenant/ 5 Virtual machines or physical servers
PACKAGED CLOUD SUPPORT
✔
15 hours/year
2 Premium Cloud/ year
–
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ADVANCED
✔
✔
–
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ADVANCED
2/4/8 hours
✔
✔
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ADVANCED
✔
–
✔ (under prepaid hours)
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Unlimited (under prepaid hours)
Pay As You Go SUPPORT
✔
✔ 15 hours/year + PAYG per hour
8 Premium Cloud/year
PAYG (per hour)
✔
PREMIUM
✔
✔
✔
✔
PREMIUM
1/2/4 hours
✔
✔
✔ (PAYG per hour)
PREMIUM
✔
✔
✔
✔
Unlimited
We put your
business needs first
0+
year experience
0+
projects
Microsoft certified experts
Innoware has been working with Cloud services since Azure was born and we know firsthand the secret of Azure cloud project success.
Our team has fulfilled more than 100 Azure cloud projects for eCommerce, Professional services, SaaS, manufacturing, and distribution in East Europe and the USA.
Expert knowledge in Azure cloud solutions helped us to grow the team of certified Cloud Platform, and Cloud Productivity engineers.
We bring more than a decade of Azure expertise to your team, allowing you to reap the benefits of our long-standing Microsoft partnership and dedicated Azure product group. Simplify the decision process and accelerate your Azure implementation by partnering with Innoware.
Join the success stories!
Let your Clouds fly your business
as high as never before
Get a free consultation from our Azure experts
INNOWARE USA
501 Silverside Rd, Ste 105, # 4995,
Wilmington, Delaware, 19809-1376,
United States
Tel.: +1(302)4672024
E-mail: info@innoware.com
INNOWARE UAE
Premises 407-FZBA 055, 4th Floor, Sheikh Rashid Tower, Dubai World Trade Centre,
Dubai, United Arab Emirates
Tel.: +971588894591
E-mail: info@innoware.ae
INNOWARE UKRAINE
3, Sholudenka St., office 204 (Cubic BC)
Kyiv, Ukraine, 04116
Tel.: +380(44)4902220
E-mail: info@innoware.com
