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Cloud Support Maintenance and deployment

Unleash the power of Azure with Innoware professionals
to drive company performance and innovate

Get to know us

Let us help to enhance your business

enhance your business

Do you face the same issues?

Your company is constantly scaling and you're tired of wasting time looking for an engineer with the right qualifications?
Or maybe your IT engineer quit one day, and the company's cloud business-critical applications are left without support?
Are you always in need of a part-time engineer to solve problems because the internal team is busy with operational tasks?

Focus on what's important,
we'll do the hard work to support your
Azure Cloud infrastructure

Optimize

Optimize

The budget will meet your demands and include only those services and resources that are necessary and task-related. The service is rendered by skilled professionals
Flexible

Flexible

Our IT experts tailor our services to address your needs in a public, private, or hybrid computing solution depending on your unique requirements
Customizable

Customizable

We offer advanced service-level management functions to ensure system availability and disaster recovery as a service to minimize your business’s downtime
Technical Support

Technical Support

Our technical support is available whatever you need It. We control your systems and applications status and promptly process incoming user requests

We offer different price plans,
choose the one that fits precisely your needs

Support Services

Cloud Break/fix escalation

Cloud Administrator support

Premium Cloud escalations

Premium On-Premises escalations

Premium Priority & Service Delivery Manager

Support Channels

Web (ticket system)

Email (support@innoware.com)

Chat

Phone

Break/fix response

Severity response time (A/B/C)

SLA in contract

Business hours

24/7/365

Supported area

Online Services

On-premises

Trainings and workshops

Cloud consulting

Scale

STANDARD CLOUD SUPPORT

✔

–

–

–

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STANDARD

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✔

–

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STANDARD

8 hours

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✔

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STANDARD

CSP channel

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–

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1 Microsoft 365 tenant/ 5 Virtual machines or physical servers

Get Started

PACKAGED CLOUD SUPPORT

✔

15 hours/year

2 Premium Cloud/ year

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–

ADVANCED

✔

✔

–

–

ADVANCED

2/4/8 hours

✔

✔

–

ADVANCED

✔

–

✔ (under prepaid hours)

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Unlimited (under prepaid hours)

Get Started

Pay As You Go SUPPORT

✔

✔ 15 hours/year + PAYG per hour

8 Premium Cloud/year

PAYG (per hour)

✔

PREMIUM

✔

✔

✔

✔

PREMIUM

1/2/4 hours

✔

✔

✔ (PAYG per hour)

PREMIUM

✔

✔

✔

✔

Unlimited

Get Started

We put your
business needs first

0+

year experience

0+

projects

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Microsoft certified experts

Innoware has been working with Cloud services since Azure was born and we know firsthand the secret of Azure cloud project success.

Our team has fulfilled more than 100 Azure cloud projects for eCommerce, Professional services, SaaS, manufacturing, and distribution in East Europe and the USA.

Expert knowledge in Azure cloud solutions helped us to grow the team of certified Gold Cloud Platform, and Gold Cloud Productivity engineers.

We bring more than a decade of Azure expertise to your team, allowing you to reap the benefits of our long-standing Microsoft partnership and dedicated Azure product group. Simplify the decision process and accelerate your Azure implementation by partnering with Innoware.

Schedule a meeting

Join the success stories!

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Thanks to the implementation, Intempus Realty specialists process about 1,500 invoices per month, transforming this process from labor-intensive to automated. The main convenience of the solution developed based on AI is that, at the request of the client, the model can be continued to be trained to obtain any necessary information from the invoice, as well as to automate the processing of any other types of documents.
Read More
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as high as never before

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Info

+380444902220

info@innoware.com

Address

3, Sholudenka Str., office 204 (Cubic BC)
04116, Kyiv, Ukraine

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+380444902220 info@innoware.com
Address
3, Sholudenka Str., office 204 (Cubic BC), Kyiv, 04116, Ukraine
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