Extended support for Microsoft Dynamics NAV ends in 2028: time to plan the migration to Microsoft Dynamics 365 Business Central

September 2026

Microsoft has announced that extended support for Microsoft Dynamics NAV will end in January 2028. Users who have not migrated to the latest version of the ERP system Microsoft Dynamics 365 Business Central, by that time will no longer receive security updates, increasing the risks of data breaches and non-compliance with regulatory requirements. This may have particularly serious consequences for companies operating in regulated industries such as finance, energy, healthcare or the public sector.

For many years, the ERP system Microsoft Dynamics NAV held a leading position in the global market for business management solutions and was used by companies across various industries to support their day-to-day operations. However, business needs are evolving companies are looking for ways to increase flexibility and efficiency, strengthen cybersecurity, optimize IT infrastructure maintenance costs, operate within a unified ecosystem of solutions and leverage the benefits of cloud technologies. That’s why Microsoft recommends that companies still using Microsoft Dynamics NAV start planning their migration to the modern version of the system – Microsoft Dynamics 365 Business Central.

In addition to the end of extended support, the following changes are planned for organizations still using Microsoft Dynamics NAV as of April 30, 2031:

annual Service Plan (Enhancement Plan and Advantage Plan) coverage ends;

additional perpetual user licenses for existing Microsoft Dynamics NAV deployments can no longer be purchased;

subscription licenses for Microsoft Dynamics NAV via Solution Provider Agreement (SPA) are no longer renewable;
subscription use of Microsoft Dynamics NAV through Services Provider License Agreement (SPLA) is expected to end.

The end of extended support for Microsoft Dynamics NAV and the subsequent changes to the solution’s licensing terms make the migration to Microsoft Dynamics 365 Business Central a logical next step for companies that continue to use the outdated version of the system.

Microsoft Dynamics 365 Business Central is a comprehensive cloud ERP system with built-in AI capabilities for managing business processes of small and medium-sized companies. The solution covers all areas of business operations and is powerful, affordable, flexible and adaptable to the needs of growing and evolving organizations.

With its extensive functionality, Microsoft Dynamics 365 Business Central enables companies to transparently manage finances, sales, service, supply chains, warehouse logistics, manufacturing, operations and projects within a unified information environment, as well as access reporting and analytics.

Six reasons to migrate from Microsoft Dynamics NAV to Microsoft Dynamics 365 Business Central:

1. Cost optimization. Migrating to the cloud ERP system Microsoft Dynamics 365 Business Central helps reduce operating costs by eliminating the need for on-premises server infrastructure and its ongoing maintenance. Regular automatic system updates enable companies to always use the latest version of Microsoft Dynamics 365 Business Central without having to carry out separate, costly projects to upgrade the solution.

2. Enhanced security. Given the growing number and complexity of cyberattacks, protecting corporate data has become a top priority for businesses. By migrating to Microsoft Dynamics 365 Business Central, you gain access to advanced cybersecurity tools in which Microsoft invests billions of dollars, and which cannot be implemented in legacy systems.

3. Working within a unified Microsoft ecosystem. The integration of Microsoft Dynamics 365 Business Central with Microsoft 365 applications (Excel, Word, Teams and Outlook) reduces the need to transfer information manually between separate programs, enables users to easily export data to Excel or import it from the application into the system, communicate with customers and suppliers via email, and view related information from Microsoft Dynamics 365 Business Central without leaving Outlook. Integration with Microsoft Power Platform enables companies to track key business performance indicators, create reports, and access up-to-date analytical insights in real time.

4. Artificial intelligence capabilities. The AI assistant Copilot, built into Microsoft Dynamics 365 Business Central, helps users automate routine tasks, improve the quality of customer service, create draft emails and invoices, generate reports, and obtain insights, forecasts and recommendations for making informed, data-driven business decisions.

5. A regularly updated Ukrainian localization. Innoware has adapted Microsoft Dynamics 365 Business Central to comply with Ukrainian legislation. The solution features a Ukrainian-language interface and fully meets local accounting and reporting requirements, considering the specifics and ongoing changes in the legislative framework. The Microsoft Dynamics 365 Business Central localization developed by Innoware makes the solution accessible to Ukrainian companies and enables them to manage their entire business within a single ERP system, including financial accounting, tax accounting, personnel accounting and payroll processing.

6. A 30% discount on Microsoft Dynamics 365 Business Central cloud licenses. Under the promotional offer Bridge to the Cloud 3, Microsoft provides a 30% discount on cloud licenses to companies that migrate from Microsoft Dynamics NAV to the cloud version of Microsoft Dynamics 365 Business Central between January 1, 2026, and December 31, 2027. The discount applies for a fixed three-year term from the date of enrollment in the promotion and is available to organizations that have not yet migrated to cloud solutions and whose on-premises licenses were purchased before September 1, 2024.

Migrating to the modern cloud ERP system Microsoft Dynamics 365 Business Central fundamentally transforms business processes and significantly improves a company’s operational efficiency. An ERP solution upgrade is a complex process, and its successful delivery depends on choosing a reliable and experienced partner capable of analyzing the business processes implemented in the current ERP system, planning the project, anticipating potential risks, accelerating user training and providing proper support after the upgraded solution is launched.

Innoware specializes in upgrading the ERP system Microsoft Dynamics NAV to its latest version – Microsoft Dynamics 365 Business Central. During the project, Innoware specialists help customers select the most cost-effective licensing option, design the optimal solution architecture and recommend an efficient, well-founded approach to the upgrade.

The migration project from the ERP system Microsoft Dynamics NAV to the modern solution Microsoft Dynamics 365 Business Central, supported by Innoware specialists, consists of the following stages:

1. Analysis
Innoware specialists analyze the configuration of the current system version, identify existing modifications, assess the impact of the upgrade on existing business processes and propose ways to optimize them, considering the capabilities of the new version of the solution and the customer’s requirements.

2. Planning
Based on the results of the analysis, a project plan is developed and agreed upon with the customer, the project team is formed, and the cost of the work is defined.

3. System Upgrade and Data Migration
Strictly following Microsoft’s recommendations, the project team upgrades the system, including elements customized to meet the customer’s specific requirements in the previous version of the solution, and performs the data migration.

4. User Training
After the migration from the legacy system to the modern ERP solution Microsoft Dynamics 365 Business Central is completed, our specialists provide user training on working with the new version of the system and deliver training materials in a format agreed in advance.

As a Microsoft Solutions Partner with more than 25 years of experience implementing Microsoft Dynamics 365 Business Central and earlier versions of the system, Innoware recommends that business owners and executives still using Microsoft Dynamics NAV start preparing for the migration to Microsoft Dynamics 365 Business Central without further delay.

For a consultation on upgrading Microsoft Dynamics NAV to the latest version of the ERP system Microsoft Dynamics 365 Business Central at your company and receiving a 30% discount on Microsoft Dynamics 365 Business Central cloud licenses, contact our specialists by phone at +38 044 490 22 20 (UA) or +1 (302) 467 2024 (US), or email: erp@innoware.com

Our specialists will prepare a detailed migration plan, recommend the most cost-effective licensing option and design the optimal solution architecture to ensure the project’s successful delivery.