LS Nav Hospitality is a centralized management solution for a single restaurant or restaurant chain recognized by leading global companies such as Subway, PizzaHut, Hard Rock Cafe, KFC and others.
The solution supports all hospitality business-processes from order (in the restaurant, online, by mobile application or phone call) to checkout, inventory management, finance and bookkeeping, with a comprehensive analysis of activities.
LS Nav Hospitality increases the effectiveness of the available resources’ utilization (both human and material) and optimize costs due to the single system that covers all business activities.
Select business processes which ERP system should cover
Functionality
POS
Supports different types of payment, includes discounts and special offers (promotions), including modification of standard receipts to meet customer needs.
Restaurant
Fast and effective orders and table management due to transfer of orders directly from POS to kitchen in the sequence that meets customer preferences. The system includes tables situation, registers bookings and checkout.
Call center
Manage order taking via call center, tracking order status, deliveries and payments. Integration with automatic telephone solutions.
Kitchen
Store and modify receipts, transfer order from POS to the specific kitchen area and cook meals in order. Order’s readiness is displayed at POS in the real time.
Pricing
Centralized flexible adjustment of prices in a single restaurant or in the whole chain including different criteria (including promotions, discounts, competitive environment etc.).
Inventory
Real-time tracking of stock levels, ordering products only when necessary, which helps to reduce waste and optimize costs.
Loyalty programs
Flexible adjustments of various promotions based on customers’ segmentation and orders history providing a unique service.
Staff
Planning of staff working hours (schedules, shifts), and analysis of personnel utilization. Integration with access control systems and automated timesheets generation.
Analytics
Comprehensive analysis of business data including various criteria. For example, tracking the most popular meals or peak time of attendance (during the day, week or other period of time).
Synchronization
Flexible adjustments of transactions’ synchronization between stores and head office to receive actual sales and inventory replenishment data. The chain “head office – restaurant – POS” is able to work independently, thus the customers can be served even if POS is offline.