Power Virtual Agents – a constructor for creating various chat bots that can be used to communicate with clients and company employees.
Power Virtual Agents allows a fundamentally new way to build communication with company’s customers and employees. With the Power Virtual Agents application, any specialist can easily create his own "virtual agents" (chat bots), which make it possible to quickly and automatically solve a number of tasks related to communications, both within the company and among clients, while concentrating on really difficult and important tasks, the solution of which requires personal communication.
Using Power Virtual Agents enables:
- expanded internal commands functionality, allowing them to easily create bots on their own, without using programming;
- reduced costs by simply automating the processing of common requests and freeing up the time of specialists to solve really important and complex tasks;
- increased customer satisfaction level by providing them with a modern convenient tool that allows them to solve problems at any time of the day using personalized communications with bots.
Power Virtual Agents technology allows you to create bots using a managed graphical interface, without involving developers in this process, which minimizes the difficulties associated with communications between experts and IT specialists, facilitates tasks setting, and allows chatbots to
fully meet the requirements of specialists working with them, saving you time to deploy and maintain the solution.