Peculiarity of the branch of industry:
Organizational and commercial preconditions:
It was crucial to ensure production and selling of the maximum quantity of the produce during short season, since the penetration threshold of new players to the Ukrainian market is pretty low.
Critically increased necessity to receive quick information about business activity, optimization of relations with suppliers and customers, minimization of expenses and optimization of production planning, and as a result, it has shown the necessity to implement ERP system. To solve these tasks, company management has chosen the enterprise resources management system Mіcrosoft Dynamіcs NAV to change the local accounting system and to ensure proper functionality according to increased demands.
The choice of the Mіcrosoft Dynamіcs NAV system by the management of PJSC “Zhytomyr Butter Plant” was dictated both by the vast basic functionality of the product and by the possibility to satisfy specific demands connected with branch peculiarity.
Solution
Innoware consultants offered solution on the basis of Mіcrosoft Dynamіcs NAV, which includes the following functional blocks:
The solution allows to connect data about production with warehouses in order to be able to react quickly on customers’ orders and to follow the current orders in production.
Also, unified standards on the basis of production business processes were offered to be implemented:
Creation of the long-term production plan of the line of integrated products before the implementation of Mіcrosoft Dynamіcs NAV was practically impossible due to the peculiarity of demand from main customers of PJSC “Zhytomyr Butter Plant” produce. To solve this issue effectively, Innoware consultants have offered implementation of the production module. It allows to make specified quick production plan, to calculate needs in raw-stuff, materials and prepared raw materials on the basis of the accepted orders taking into account already formed production plan-schedule and existing supply of the raw materials.
It creates additional competitive advantage for the butter plant – execution of orders from distributors in the total volume. It allows to plan precisely transport arrival time to pick the prepared products, to reduce their shipping time and to organize the optimal work of the loaders’ brigade on the warehouses.
To solve the branch peculiarity of the enterprise in the field of purchases, the counteragent reference book was elaborated taking into account such sections: contact information, division on districts and villages, shipping and purchase conditions, binding of cost to counteragent.
When purchasing milk, the record of milk in basic and natural representation is kept. In addition to that, for the needs of the highly technological production of ice-cream, the record of the qualitative characteristics of milk was implemented: fat content, density / protein, grade of quality, cooling, impurity.
The result
As a result of implementation of the solution, the enterprise has received transparence in commodity transportation organization, the warehouse stockpile has been diminished and the expanses have been reduced. The butter plant management has received a powerful analytical tool to predict the company’s activity, and as a consequence it had a positive effect on establishing productive relations with customers and suppliers.
Within the framework of the project, the following tasks were accomplished:
As a result of the implementation of Microsoft Dynamics 365 Business Central, Orbico Ukraine received a modern, reliable, and comprehensive ERP system that is unified across the Group and configured in accordance with the requirements of Ukrainian tax and financial legislation.
Thanks to the implementation of Microsoft Dynamics 365 Business Central, Orbico Ukraine received:
Currently, Innoware continues cooperation with Orbico Ukraine, providing support services for Microsoft Dynamics 365 Business Central.
Thanks to the implementation of the Microsoft Dynamics AX ERP system, Elcore Group now has new opportunities, in particular:
Because of the implementation of Microsoft Dynamics AX at ZTR, a unified information environment was created for all divisions of the plant, and that is why the following had become possible:
As a result of ІW HR&Payroll solution implementation, flexible tool for effective organization and HR policy control of the company has been created. In addition to primary functions, solution includes manufacturing operations and documents circulation records taking into account peculiarity of the company’s corporate policy.
Solution ІW HR&Payroll successfully solves the following tasks:
As a result of implementation of the solution, the enterprise has received transparence in commodity transportation organization, the warehouse stockpile has been diminished and the expanses have been reduced. The butter plant management has received a powerful analytical tool to predict the company’s activity, and as a consequence it had a positive effect on establishing productive relations with customers and suppliers.
Microsoft Dynamics 365 Customer Service meets the world level of project management and fully provides a high level of customer service through the provision of comprehensive, coordinated unified services. The solution contains built-in tools and technologies that allow you to develop in accordance with global trends in working with clients, focused on a high, maximally personalized level of service.Today, thanks to the use of a unified internal project management and customer service system developed on the basis of Microsoft Dynamics 365, the Metinvest team can effectively support its internal customers and conduct high-quality IT projects in all divisions of the holding.
Today, the Chamber business development department can use unified data about customers and partners, has the ability to view and analyze all information about communications with them, jointly develop communication activities, analyze the effectiveness of actions, build personalized customer paths, and, as a result, get even more customers and partners.
Today, Innoware specialists provide the American Chamber of Commerce in Ukraine with support services for all customized functionality of CRM applications: Dynamics 365 Sales and Dynamics 365 Marketing.
Thanks to the migration to Microsoft 365 the client was able to effectively organize the workflow with increased staff productivity and reduced costs:
In just a few years, the company has grown from a small team of professionals into a market leader, and in 2020 the leaders of InDevLab faced the question of the need to automate sales management with the further building of a transparent, centralized system of communications with customers.
To ensure one of the most important requirements of the project, namely: the need to quickly launch the system, it was decided to focus on the implementation of the Microsoft Dynamics 365 Sales basic functionality and to minimize possible developments.
Today, the InDevLab team has a convenient, flexible, modern sales management tool, in which all information about potential and existing customers is consolidated, a complete and transparent work history for each of them is reflected, activities are recorded, the effectiveness of the work of managers is tracked, the contract signing process is optimized, the transfer of orders to the sales department is controlled.
The implementation assumed the maximum use of Microsoft Dynamics 365 Sales standard functionality and minimization of programmable modifications.
Today, all information about DONAU LAB UKRAINE clients and transactions is consolidated in a single application. The company’s management has the ability to fully control the sale process at every stage, can assign tasks to employees and monitor their implementation. DONAU LAB UKRAINE specialists received convenient tools for accounting and planning activities and actions when working with clients, which made it possible to significantly simplify interaction with them. The company’s salespeople react much faster and more efficiently to customer requests, which helps to maintain a high level of service and constantly increase customer satisfaction
Dynamics 365 Portals implementation expanded Elcore Group’s online presence. Thanks to the synergy of Microsoft Dynamics 365 Portals with modern ERP and CRM systems (MS Dynamics AX 2012, MS Dynamics 365 for Sales).
On Dynamics 365 Portals self-service portal, on the personal account page, Elcore Group partners can see all the information necessary for productive and convenient work, in particular: the history of orders and settlements, price lists, including partner discounts and prices, invoices for payment, etc. All information is available in the context of dates, invoices, products, order numbers, etc. Based on all these data, any Elcore Group partner can independently form a new order and track the status of an existing one at any time of the day or night, as well as, if necessary, submit an appeal to the Elсore Group service department.
Also, within the framework of the project, the integration of Dynamics 365 Portals with the ZOOMOS. The system allows seeing which supplies detailed information about goods (attributes, descriptions, photographs) for their placement on the Portal.
As the implementation result, the enterprise received the following advantages:
As a result of the project, the client received a reliable solution with a number of opportunities for safe business management:
Thanks to the migration to Microsoft 365, the client now has new opportunities, in particular:
The implementation of IW Document Flow Recognizer: AI Service enables the company’s accounting department not to waste time on manual processing of incoming invoices. Today, the time of automatic processing of one invoice is 10-15 seconds, while an unlimited number of documents can be processed in parallel.
Thanks to the implementation, Intempus Realty specialists process about 1,500 invoices per month, transforming this process from labor-intensive to automated. The main convenience of the solution developed based on AI is that, at the request of the client, the model can be continued to be trained to obtain any necessary information from the invoice, as well as to automate the processing of any other types of documents.
For over 20 years, Innoware has been transforming enterprises around the globe, optimizing business processes, implementing and supporting ERP and CRM systems for business process management, AZURE cloud solutions, Microsoft 365 for business, and Microsoft Dynamics 365.
Thanks to our unique project methodology we know exactly how to manage complex projects while ensuring high-quality implementation services are delivered to all clients.
Innoware has fulfilled more than 500 ERP projects in the manufacturing, distribution, and retail business. Our implementation management methodology is a key to achieving defined business value depending on business size, operational processes, and business niche.
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