Zaporozhtransformator Private Joint Stock Company is the largest in Europe enterprise, which produces powerful electric power transformers and electric reactors. ZTR’s main feature is manufacturing of transformers in accordance to customer’s needs. Today ZTR is a modern, dynamically developing enterprise with clients in 88 countries all over world.
Organizational and market prerequisites
In 2000, the plant became a part of “Energy Standard” group and the enterprise management strategy was changed – the goals were set for a complete restructuring of the company, which consisted of both updating the production technology and equipment, and implementing a modern enterprise management system, which had to become a single information environment for all divisions of the plant and became the center of their interaction. The consequence of such measures had to be a significant increase in the efficiency of ZTR activities both in the number of produced products and in the profitability of the enterprise (sales volume growth, reduction in production costs due to the development of optimal manufacturing processes and supply chain; development of an optimal organizational structure, etc).
At the same time, it was necessary to ensure that throughout the entire period of changes, the plant should be working not-stop and provide job for more than 6,000 workers.
Solution
In 2003, the plant management completed the diagnostics phase and, having analyzed various alternatives in the ERP-systems market, chose Microsoft Dynamics AX software.
The main requirements to ERP-system were comprehensiveness, productivity and flexibility.
When choosing a partner for implementation, preference was given to companies that recommended making emphasis on the standard Microsoft Dynamics AX functionality, thereby reducing the cost of system ownership, since a large number of modifications in the future would create difficulties in supporting and upgrading to new versions of the product. That is why Innoware, a consulting company with many years of experience in implementing ERP, offering an innovative implementation methodology, became a partner of the implementation project.
Result
Because of the implementation of Microsoft Dynamics AX at ZTR, a unified information environment was created for all divisions of the plant, and that is why the following had become possible:
Maksym Guzhva, CIO of ZTR: “One of the main tasks was to ensure that all specialists work in a single digital space, which would have positive effect on the efficiency of their work and optimization would be reached. For example, we had had 70 accountants, while 30 remained after the project completion, ande the bookkeeping quality level had increased due to the ERP system, and the terms of reports preparation had shortened. At the production, the number of technologists was reduced in about three times. Another positive effect was observed in the field of inventory control, which is considered to be a sore spot for large manufacturing enterprises.
I also want to note, that thanks to the ERP system, we have more analytical data and, accordingly, the ability to make more rational management decisions. As for the assessment of the return on investment, based on the observations of positive changes at the enterprise, I think that the money were paid off in two years. Even if we take only the reduction in the salary fund, the payback would be fast enough».
As a result of the implementation of Microsoft Dynamics 365 Business Central, Orbico Ukraine received a modern, reliable, and comprehensive ERP system that is unified across the Group and configured in accordance with the requirements of Ukrainian tax and financial legislation.
Thanks to the implementation of Microsoft Dynamics 365 Business Central, Orbico Ukraine received:
Currently, Innoware continues cooperation with Orbico Ukraine, providing support services for Microsoft Dynamics 365 Business Central.
Thanks to the implementation of the Microsoft Dynamics AX ERP system, Elcore Group now has new opportunities, in particular:
Because of the implementation of Microsoft Dynamics AX at ZTR, a unified information environment was created for all divisions of the plant, and that is why the following had become possible:
As a result of ІW HR&Payroll solution implementation, flexible tool for effective organization and HR policy control of the company has been created. In addition to primary functions, solution includes manufacturing operations and documents circulation records taking into account peculiarity of the company’s corporate policy.
Solution ІW HR&Payroll successfully solves the following tasks:
As a result of implementation of the solution, the enterprise has received transparence in commodity transportation organization, the warehouse stockpile has been diminished and the expanses have been reduced. The butter plant management has received a powerful analytical tool to predict the company’s activity, and as a consequence it had a positive effect on establishing productive relations with customers and suppliers.
Microsoft Dynamics 365 Customer Service meets the world level of project management and fully provides a high level of customer service through the provision of comprehensive, coordinated unified services. The solution contains built-in tools and technologies that allow you to develop in accordance with global trends in working with clients, focused on a high, maximally personalized level of service.Today, thanks to the use of a unified internal project management and customer service system developed on the basis of Microsoft Dynamics 365, the Metinvest team can effectively support its internal customers and conduct high-quality IT projects in all divisions of the holding.
Today, the Chamber business development department can use unified data about customers and partners, has the ability to view and analyze all information about communications with them, jointly develop communication activities, analyze the effectiveness of actions, build personalized customer paths, and, as a result, get even more customers and partners.
Today, Innoware specialists provide the American Chamber of Commerce in Ukraine with support services for all customized functionality of CRM applications: Dynamics 365 Sales and Dynamics 365 Marketing.
Thanks to the migration to Microsoft 365 the client was able to effectively organize the workflow with increased staff productivity and reduced costs:
In just a few years, the company has grown from a small team of professionals into a market leader, and in 2020 the leaders of InDevLab faced the question of the need to automate sales management with the further building of a transparent, centralized system of communications with customers.
To ensure one of the most important requirements of the project, namely: the need to quickly launch the system, it was decided to focus on the implementation of the Microsoft Dynamics 365 Sales basic functionality and to minimize possible developments.
Today, the InDevLab team has a convenient, flexible, modern sales management tool, in which all information about potential and existing customers is consolidated, a complete and transparent work history for each of them is reflected, activities are recorded, the effectiveness of the work of managers is tracked, the contract signing process is optimized, the transfer of orders to the sales department is controlled.
The implementation assumed the maximum use of Microsoft Dynamics 365 Sales standard functionality and minimization of programmable modifications.
Today, all information about DONAU LAB UKRAINE clients and transactions is consolidated in a single application. The company’s management has the ability to fully control the sale process at every stage, can assign tasks to employees and monitor their implementation. DONAU LAB UKRAINE specialists received convenient tools for accounting and planning activities and actions when working with clients, which made it possible to significantly simplify interaction with them. The company’s salespeople react much faster and more efficiently to customer requests, which helps to maintain a high level of service and constantly increase customer satisfaction
Dynamics 365 Portals implementation expanded Elcore Group’s online presence. Thanks to the synergy of Microsoft Dynamics 365 Portals with modern ERP and CRM systems (MS Dynamics AX 2012, MS Dynamics 365 for Sales).
On Dynamics 365 Portals self-service portal, on the personal account page, Elcore Group partners can see all the information necessary for productive and convenient work, in particular: the history of orders and settlements, price lists, including partner discounts and prices, invoices for payment, etc. All information is available in the context of dates, invoices, products, order numbers, etc. Based on all these data, any Elcore Group partner can independently form a new order and track the status of an existing one at any time of the day or night, as well as, if necessary, submit an appeal to the Elсore Group service department.
Also, within the framework of the project, the integration of Dynamics 365 Portals with the ZOOMOS. The system allows seeing which supplies detailed information about goods (attributes, descriptions, photographs) for their placement on the Portal.
As the implementation result, the enterprise received the following advantages:
As a result of the project, the client received a reliable solution with a number of opportunities for safe business management:
Thanks to the migration to Microsoft 365, the client now has new opportunities, in particular:
The implementation of IW Document Flow Recognizer: AI Service enables the company’s accounting department not to waste time on manual processing of incoming invoices. Today, the time of automatic processing of one invoice is 10-15 seconds, while an unlimited number of documents can be processed in parallel.
Thanks to the implementation, Intempus Realty specialists process about 1,500 invoices per month, transforming this process from labor-intensive to automated. The main convenience of the solution developed based on AI is that, at the request of the client, the model can be continued to be trained to obtain any necessary information from the invoice, as well as to automate the processing of any other types of documents.
For over 20 years, Innoware has been transforming enterprises around the globe, optimizing business processes, implementing and supporting ERP and CRM systems for business process management, AZURE cloud solutions, Microsoft 365 for business, and Microsoft Dynamics 365.
Thanks to our unique project methodology we know exactly how to manage complex projects while ensuring high-quality implementation services are delivered to all clients.
Innoware has fulfilled more than 500 ERP projects in the manufacturing, distribution, and retail business. Our implementation management methodology is a key to achieving defined business value depending on business size, operational processes, and business niche.
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